Refunds & cancellation
Overview
Digital license and subscription refunds follow product type and applicable consumer law.
Community
Free — no refunds.
Pro (consumers)
Cooling-off may not apply once digital delivery started with consent. Unused, non-activated keys may qualify for refund within 14 days.
Subscriptions
Cancel before renewal via panel or email; past periods are non-refundable unless agreed in writing.
Process
Email destek@panelze.com with order ID. Approved refunds within 14 business days to the original payment method.
Last updated: 2026-06-25